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VOIP

In order for Echo to collect call audio information, it must be installed on a computer that has an additional network card connected to a mirrored port on a local managed network switch.

The primary network card would have its IP configuration set up so that it is visible on the data LAN. This allows playback of recordings by authorised users, as well as remote control of the Echo server, such as Remote Desktop Connection, if required.

The secondary network card would have its IP configuration set up so that it is visible on the SIP/telephone network. This allows mirrored traffic to be sent to it for the purpose of monitoring and recording by the Echo server.

Echo will happily record SIP calls in a virtualised environment such as VMware® or Microsoft® Hyper-V™.

CPU​

  • Micro deployments (<10 channels): Intel 9th/10th Gen Core i3, AMD Ryzen 3 Quad-Core 33XX or Intel Xeon equivalent
  • Small deployments (<30 channels): Intel 9th/10th Gen Hex-Core i5, AMD Ryzen 5 Hex-Core 36XX series or Intel Xeon equivalent
  • Medium deployments (<90 channels): Intel 9th/10th Gen Octa-Core i7/i9, AMD Ryzen 7 Octa-Core 27XX/37XX or Intel Xeon equivalent
  • Large deployments (<120 channels): Intel Xeon 16 core equivalent
  • Enterprise deployments (<200 channels): Intel Xeon 16 core equivalent

Memory​

  • Micro deployments (<10 channels): 4GB
  • Small deployments (<30 channels): 8GB
  • Medium deployments (<90 channels): 8GB
  • Large deployments (<120 channels): 16GB
  • Large deployments (<200 channels): 16GB

Hard Disk​

  • Micro deployments (<10 channels): 1TB Hard Drive
  • Small deployments (<30 channels): 1TB Hard Drive
  • Medium deployments (<90 channels): 2TB Hard Drive
  • Large deployments (<120 channels): 4TB Hard Drive
  • Large deployments (<200 channels): 4TB Hard Drive

Network Card​

2x Network Interface Card (SIP Requires Secondary Network Interface)

Operating system​

  • Micro deployments (<10 channels): Windows 10/11 64-bit or Windows Server 2019/2022/2025 64-bit
  • Small deployments (<30 channels): Windows 10/11 64-bit or Windows Server 2019/2022/2025 64-bit
  • Medium deployments (<90 channels): OS Disk /Call Recorder Temp: 128GB SSD
  • Large deployments (<120 channels):
    • OS Disk/Echo Temp: 128GB SSD Enterprise/PRO Grade
    • OS: Windows 10/11 64-bit or Windows Server 2019/2022/2025 64-bit
  • Large deployments (<200 channels):
    • OS Disk: 128GB SSD Enterprise/PRO Grade
    • Echo Temp Disk: 128GB SSD Enterprise/PRO Grade
    • OS: Windows 10/11 64-bit or Windows Server 2019/2022/2025 64-bit
info

For larger deployments, please contact support for additional specification